1 stars

Very bad experience!!

Reviewed

Terrible place to send your child at.
Vicci looked after my son for two months and one day she said I’ll have to find somewhere else for him as she is not able to look after him anymore. She proceeded to add that my son, two years old at the time, had a terrible behaviour and moreover he lacks empathy. A two year old that lacks empathy people!! She gave me 4 weeks time but the sooner the better (her words). Of course I didn’t send my son there on the next day but she expected to still be paid for the four weeks.
How disgusting to come from someone you trusted your child!!
Oh and also she keeps all the children of different ages in one room. Terrible!!
I wouldn’t recommend this place to anyone.

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication
by Dia

Response from Crown Childcare
Responded

I cannot openly discuss full details as confidentiality is of upmost importance. All areas of concern were discussed at timely intervals during contracted period.

I am surprised to see this review. You left me on good terms. What has happened in 12 months for you to post this unfair review now?
I have strict anti-bullying and behaviour policies in place to protect both children and staff alike.

My setting offers a safe, secure, nurturing environment where children learn through play and are healthy, happy and safe.

I do have a four-week notice period which I offered as a gesture of goodwill. However, I offered to waiver this if an alternative, suitable environment was found. There is a three month probation period to ensure children settle and all parties are happy.

I pride myself on good family values where children flourish, make friends and feel safe.

I offer a clean spacious, open planned facility that allows children to explore and choose their own activities or crafts. There is a secure garden with ample outside play, toys and equipment to promote physical and PSED development. We cover the seven areas of learning set out in the Early Years Foundation Stage. I am registered with OFSTED and have always received Good reviews from them.