Fernanda has taken care of my youngest daughter for a year and a half now since she was just under a year old. My eldest daughter who is 6 has also spent time with Fernanda over the school holidays.

Fernanda has built up lovely relationships with my daughters and is always happy, enthusiastic and patient with them. The children light up in the morning when they arrive. Even at 11 months old my daughter was happy and settled and was never upset at drop off time. My older daughter is always asking if she can spend the day with her.

The children spend time having fun and developing creative skills with lots of crafts. There are plenty of toys and resources for them to play with. They celebrate holidays and events together and have seasonal activities like water play and a paddling pool in the summer. They go on trips to local playgrounds and skate parks.

Fernanda's home is clean and well organised. She provides homecooked fresh food.

Fernanda's family are lovely, inclusive and obviously enjoy being around the children. There is a genuine family atmosphere. My children are very happy and excited to see them, especially Antonella 8 years old, who loves the younger children and is very kind and nurturing.

We feel incredibly lucky to have had Fernanda looking after our daughters and she will be greatly missed. If she wasn't moving from our area we would have continued with her at least until my younger daughter went to school.

• Overall
• Setting
• Cleanliness
• Food
• Communication