Nicci, is a great child-minder, my son loved her, every morning he looked forward to going to school. He called Nicci's setting school because Nicci provided learning opportunities with everyday things. Nicci loved my son, she put his needs first in terms of safety, happiness and she is firm and fair. Nicci corrects unacceptable behaviour such as playing rough with Sky (her dog), she would ask my son to go and sit on a "thinking step" for approx. 2 minutes. (I use this technique at home if my son throws tantrums and it works). However, Nicci gives lots of praises for good behaviour. Great communicator - she worked with me and she kept my family informed through a communication book and face to face meetings. At Nicci's setting she provides flexible hours and she does special theme days with the children. Nicci has kids all the time, which indicates she is doing a good job, recently she employed an assistance as she could not take more children without the required number of staff. Nicci, gives the children quality care and quality meals.

The kids have loads of fun outings, they attend other group meetings, my boy made some good friends also and the setting has a good range of toys and activities. Due to my work, some days I would be late to pick up my son but she is very flexible. Nicci is very organised about policies, invoices etc. and this helped me know where I am and it filled me with confidence. Nicci treats all the children in her care as if they are hers, she listens to them and plays with them. I did not know what to expect when my son went there because we are from a cultural minority group, but Nicci would take time to ask questions and research both cultural and religious attributes in order to deliver effectively. My son had to leave because we were moving from the area, but I will recommend her setting to anyone. Nicci has a good heart and she is very kind.


All in all Nicci provides a great service and she accepts views to bring up her level of care for the kids.

• Overall
• Setting
• Cleanliness
• Food
• Communication