Having never used a child minder before. I messaged and was offered a time to go visit Paula in her home where she has built the most beautiful child care day room and has a fabulous assistant. My baby boy couldn't be happier x I was made to feel welcome and any questions I hAd was answered x I'm so very blessed to have been offered a place for my 14 month old baby in what I can only describe as a home from home. So caring and loving x I'm a very happy mummy flexible , knows what the child's needs , mixing well with other children defiantly the place to be ??