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Gail Kelly
Childminder
South Shields

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Message

1 stars

Don’t trust

Reviewed

Hi all plz don’t trust this person seems very friendly at first when you meet her nice house gave my son a place when we got home the next day getting a not nice message off this lady I would not trust your kids to go here all she after to take your money but does not give you the service she offers all lies now we go to look for someone else last min

  • 1 stars Overall
  • 1 stars Setting
  • 1 stars Cleanliness
  • 1 stars Food
  • 1 stars Communication

Response from Gail Kelly
Responded

I have handled the situation as best I can under the circumstances. I have to think of my home and family/neighbours plus all the childminded children that I already look after. Since I sent you the below message you have sent me several private messages. Then put a comment on my childminding Facebook page, which I have managed to delete. Then you have put this review on here. You have caused me a lot of upset and distress since I messaged you on Saturday morning. If you had actually admitted clipping my neighbours dog with your car and asked if the dog was ok or apologised I would of been happy to look after your son as I know accidents can happen. I hope that you can actually take time to gather your thoughts and reflect on your actions since you visited my home on Friday and actually admit that you are in the wrong. Not sure why you have mentioned money as I have not taken a penny from you. If I was money orientated I would still be offering you a place for your child.

Hi Carl, I have thought carefully after meeting with you and your family yesterday about the incident that happened once you left my home. You have clipped one of my neighbours dogs with your car which was witnessed by two other neighbours. I understand that it was an accident but the way in which you handled the situation has left me upset and in shock. We live in a dead end street so our children, dogs and cats often play at the top end of our street. In light of the above information I don’t think that we would be a good match so unfortunately I am withdrawing the space for your son. I wish you and your family well in the future and hope you find alternative childcare. Kind regards Gail