Nicole came to visit us twice over two weeks before accepting the nanny post terms and conditions.,She spent time getting to know our family and granddaughter . The day she was due to start she texted us the night before and told us she was ill and then the day after she agreed to start. One hour before her due arrival time the next day at our house to look after the toddler she texted us to say she didn’t want the role .
We are shocked at the lack of professionalism and unreliability.