I haven't had the best history with Childminders, while I can agree that most of them have received the necessary qualifications and training, I do feel where most of them lack is the customer service and parental empathy.

Latifa has created a relationship between us where I not only feel as if my child is adequately cared for but I also feel supported as a parent. Because Totally Kidz is run as a business, I feel Latifa is able to understand and communicate effectively from the viewpoint of a working parent. My child is in a happy environment where there is fun, food in abundance and great stories to hear about when I pick him up at the end of the day.

I would recommend this service a million times over!

• Overall
• Setting
• Cleanliness
• Food
• Communication