My daughter Amelia has been with Nicola for 9 months now, and the care that she has received has been exceptional. Nicola provides a warm, nurturing environment that was exactly the “home away from home” that I was looking for, and she has gone above and beyond to ensure that Amelia feels secure and confident in her setting.

Amelia has developed a wonderful bond with Nicola over the time that she has been caring for her, and has made fantastic progress across the board in terms of her language, social skills and general confidence, as well as successfully potty training. Nicola is highly flexible and sensitive to the needs of children as individuals, and she is always calm, relaxed, confident and empathetic with the children.

I’m constantly impressed by the full and creative program that Nicola organises for the children, and it feels like Amelia’s always off on a new adventure with her. Nicola puts a lot of care into planning well thought out activities to keep the children engaged, which range from art time at home to trips out to the farm or baby yoga classes. One of the things I particularly appreciate about Nicola’s setting is that she goes out of her way to celebrate special occasions with the children (e.g. Christmas & birthdays) – Amelia’s never more excited than when we see balloons outside Nicola’s door, because she knows it means a party!

Nicola’s communication is fantastic, and she always keeps me fully up to speed with how Amelia is getting on. She’s very accommodating, and has often gone out of the way to help me out when I faced any scheduling challenges with work or anything else. I also really appreciate the ongoing support she’s provided to me as I haven’t been living in the area long, and Nicola has been a fantastic source of advice and support, which has helped me to get more involved in the local community, make friends and build a local support network.

I wouldn’t hesitate to recommend Nicola. I feel incredibly lucky to have found her, as she is by a mile the best experience I have ever had with childcare – it’s rare that you can find someone who you have total trust and confidence in, but I have that and more in Nicola.

• Overall
• Setting
• Cleanliness
• Food
• Communication