True Spa's Reviews

Childminder

Below are the parent reviews for True Spa. Back to True Spa's profile

Average Rating: 5 stars (5 from 24 reviews)

I couldn’t be happier with the care Mercy provides for my 19-month-old daughter. From the very first day, Mercy has been incredibly understanding, flexible, and attentive to our needs. My daughter absolutely loves her time with Mercy—so much so that when I come to pick her up, she often doesn’t want to leave! It’s clear that she feels safe, happy, and loved in Mercy’s care.
What impresses me most is how Mercy creates such a warm and nurturing environment. My daughter is always excited to see her and constantly asks me to take her to “aunty’s house". It’s such a relief as a parent to know that she is not only being well looked after but is genuinely enjoying her time and building such a wonderful bond. I’m truly grateful for the care, love, and attention that Mercy provides, and I highly recommend her to any parent looking for a trustworthy and exceptional childminder.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for maelys maelys about Avatar for True Spa True Spa on 25/09/2024


Response by Avatar for True Spa True Spa on 27/09/2024:

Awww I’m very touched by your kind words. Your daughter along with the rest of the precious children that attend my setting breath a wonderful breath of live and sunshine into my life and it is my great pleasure and privilege being their childminder Beas well as ensuring that your children are happy and safe, it is also most important to me that all the parents feel at ease with a peaceful mind that their precious children are safe and well cared for. 🥰

It was our first time leaving the kids with someone else outside the family and we were a bit nervous but as soon as we seen an talked with Mercy we knew the girls are going to be in very good hands. The feeling we have when we’re bringing the girls to her is like we bring the kids to grandma. She is very loving and caring and the girls like her very much , they are 5 years old and 10 months old . Overall we are very pleased with everything ! Xx

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Iasmina Iasmina about Avatar for True Spa True Spa on 14/04/2024


Response by Avatar for True Spa True Spa on 14/04/2024:

Thank you very much for your review. your girls are my grand kids that's how I feel about them. they are a pleasure to have and will for ever be family to me.

My daughter loved her first time with Mercy
She had a great time
Lovely lady very professional and lovely setting and lots for children to do.
Fully recommend True spa childcare
Thankyou Mercy.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Michael Michael about Avatar for True Spa True Spa on 23/11/2023


Response by Avatar for True Spa True Spa on 23/11/2023:

Thank very much for your kind review. I am very happy looking after Crystal, she is an amazing child.

Mercy has been amazing with our son. So kind and very knowledgeable. Very nurturing environment for any child. Simply wonderful.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Linda Ch Linda Ch about Avatar for True Spa True Spa on 24/10/2023

was very professional and stayed in touch with me via text to let me know that my twins was doing well throughout the day. She was so genuine and a true natural with children
was amazing and helped us feel very comfortable leaving our children in her care! She was prompt, flexible, knowledgeable, and very caring with our kids! We look forward to using your service again the next time at visit! Many thanks!

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for nil nil about Avatar for True Spa True Spa on 05/08/2023

mercy is an amazing minder, she is very understanding to some of the difficulty us parents face and she tries to accommodate and meet us half way, mercy is compassionate and treats every child like her own, i am very pleased with her services, my kids love her and were very happy when ever I told them they were going over to her place, i would recommend her to other parents.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Blessing Blessing about Avatar for True Spa True Spa on 14/01/2023

I connected to Mercy when I was in need of a childminder, our experience with her has been amazing, it’s easy to tell that this is not just a job for her, she genuinely loves children and enjoying talking care of them. She goes above and beyond in her service. And would definitely recommend her to anyone.

  • 5 stars Overall
  • 5 stars Setting
  • 4 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for CHIDINMA CHIDINMA about Avatar for True Spa True Spa on 30/11/2022

Mercy has been looking after my 8 year old twin girls. She has been absolutely brilliant. Honestly couldn’t ask for a better childminder. She’s also very understanding. The girls are sad to leave True Sparks.
Thank you Mercy for everything we will truly miss you. And I am sure we will be back :) xx
If you want the best childminder for your child, True Sparks is for you

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Rue Rue about Avatar for True Spa True Spa on 27/04/2022

Mercy was able to provide childcare for our three children at short notice. She has excellent interpersonal skills, is warm and welcoming even our youngest who is very clingy had no qualms being there which is a first! Highly recommended.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Amanda Amanda about Avatar for True Spa True Spa on 03/11/2021

We highly recommend Mercy. Our little boy absolutely loves and trusts her. Mercy is always smiley and full of energy, and she has a great experience to handle any difficult situations. My boy likes TSparks' play area including the food! We chose Mercy due to the amazing reviews and proved to be the right choice. Mercy, many thanks for your services.

  • 5 stars Overall
  • 5 stars Setting
  • 5 stars Cleanliness
  • 5 stars Food
  • 5 stars Communication

by Avatar for Eirini Eirini about Avatar for True Spa True Spa on 06/09/2021

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