Noreen has been doing ad-hoc babysitting for our 1 year old for a few months now, and we think she's brilliant. She is lovely and warm and is obviously very confident and experienced with children. There have been a few evenings when our daughter has been upset and not wanting us to leave, but Noreen has managed it calmly and warmly and she soon calmed down and happily started playing. Noreen is always punctual, has excellent communication, and has often helped us out at short-notice when we've needed somebody. So far we've only had her over in the evenings so she's just been looking after our daughter at home, but I would absolutely trust her to go out with her to the park or local activities.