Shauna helped with a last minute request after my sitter cancelled. She was a bit late but ultimately did a good job and the kids liked her. I asked her back again, but this time, despite saying she was ok to take on the job, and confirming times that day, she said she was running late, but then and ignored my messages/calls asking where she was or for an ETA. We waited for her for hours with no word, she finally messaged three hours later to be told that she was busy with family stuff and walking her dog, and basically acted like not turning up was ok.

I get things come up but to not call or reply to messages and calls really messed us around, so sadly I can’t vouch for her reliability.