I went back to work when our baby Margaux was 6 months old. We didn't have any family in the area, and finding the right childminder was very important for us. It needed to be a home away from home, and somewhere where she was safe and happy. As soon as we met Amy I could feel her warmth, and her caring and competent nature shone right through. Amy's home was very comfortable and child friendly, and I could see that her lovely children would be great playmates for our baby. From the get go, Amy was very organised and professional. All of the paperwork was in order, and she was consistent and reliable. Margaux loved going to Amy's. She would get very excited when she approached the door in the mornings, and the daily activities Amy engaged her with were creative, fun and helped Margaux's development enormously. Towards the end of our time there, I asked maragux if she loved Amy, and the answer was a resounding yes! The only reason we are not using Amy any more is because we emigrated... I fantasised about winning the lottery so we could make Amy an offer she couldn't refuse to come with us and continue to be our childminder, but unfortunately for us, Bedford gets to keep the best childminder ever! I would highly recommend Amy (and so would Margaux if she could write ✍)

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• Communication