I believe Reema is a nice lady judging from my first encounter, however I was not entirely pleased with my experience. I have had a poor experience previously with a nursery and I was advised by a professional to search for a child minder instead. I was a bit skeptical cos I know how my son can be. When I met Reema at her space, I immediately showed concern for the space and told her about my son. I did not mice words and I was very honest. I explained that my son is hyperactive and I worry it’s not a good fit for him (not because her space was not good but based on the knowledge I had of my son, I told her my concerns) she was so quick to correct me. She assured me that it will work well for him. I insisted esp cos of the previous experience I had at the nursery. No mother wants to feel like her child is a burden on someone or rejected. I was very plain and clear and honest with her. She kept insisting. I suggested a test run for a day and if she’s okay with him, then my son can begin. However she insisted he starts immediately. She said she would offer a 1:1 support and she really sold herself. I was happy and I agreed. When I got home, I thought about all she said, and she says she has an experience as a key worker (which was one of the reasons I checked her page out in the first place). My son only turned two a few days and he has not had his 2year assessment or has been diagnosed with anything. I know he can he very playful and overly active but nothing I can’t handle and I don’t struggle with it either. But after my first nursery encounter it made me guarded and that’s why I searched for some certain qualities. Reema seemed convinced and after a few hours of meeting with us. After some back and forth and careful consideration, I decided to give her a try. My son was dropped off at hers by my husband at about 9am. Tell me why Reema gives me a call at 9:55am with all sorts of complaints about my child, things I brought to her attention from the start. Long and short was she asked me to come get my child and she’d give me a refund. She was not rude or anything and she seemed quite apologetic. However, I’m really really pained because she doesn’t understand the emotions she’s ignited in me as a mother that her child has been rejected and returned home for the second time. All she talked about were the same things I brought to her attention and she insisted. I understand her view but I’m upset because she did not listen to my concerns and do a proper evaluation. She kept dismissing my worries and promising me she could handle it. She gave me false hope and did the same thing I had encountered and opened up to her about. How bad can my child be? How horrible can he be that in one hour I was getting him returned and getting a refund. It’d have been different if I had her in oblivion about the situation. I am however expecting a refund soonest so I can shut this chapter completely. I think she might be a good child minder cos my experience with her should not define her, however I think she should take on what she can handle, listen to parents and do a proper evaluation before assuring parents rather than being after her nursery growing and having more kids. All these emotions I’m feeling would have been avoided if she had listened to me and evaluated properly. All the best. I expect my refund soonest.

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