I have used gigglebugs on an ad hoc basis since I went back to work in October. I will continue using Kate for as long as I have to work! My daughter has settled in amazingly well and thoroughly enjoys her time there with Kate and the other children. It's awful having to leave her to go to work, but at least I am comforted in the fact Ruby loves it there and she holds her arms out for Kate when we arrive, and waves me goodbye! Kate gives us a daily diary of what Ruby has been up to, such as playtime, nap time, food, or rhyme time at the library, and we can write in it anything we want Kate to know too. If Ruby has been ill and I've been worried Kate is always at the end of the phone and keeps me well informed. If you are considering using Gigglebugs, I would recommend you go for it :-)