We have known Nicola for 4 years now. She has looked after our baby since 6 weeks up until now at the age of four. We have never doubted her love or ability to care for our child and always feel secure in her abilities and the setting she provides. We often have trouble and tears trying to getting her out of Nicola’s house! She informs us at all times of what she has done in the day, always bringing home paintings, pictures, crafts or baking projects. She never forgets special occasions such as birthdays, and holiday celebrations and always sends homemade gifts and cards for these. She is the best childminder in West Bridgford and has always accommodated our needs when requested, often doing overnight and weekend care also. I would not leave my child with anybody else now, and have struggled to see anyone who meets her standards. The house and setting is perfect for little ones, as are the planned outings and trips so often undertaken by them. Thank you Nicola, you are our life saver!

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• Communication