Heike was our childminder for our daughter, Ellie, for 4 years and we cannot say how much we valued her. Firstly, her setting is fantastic and Ellie really felt it was home from home. Heike was wonderful for taking the kids out most days on day trips, adventures, and giving them invaluable experiences. I think this hugely contributed to Ellie's development in confidence and trying new things. We were so pleased with Ellies development academically as well, and that's because Heike was always teaching them and giving fun but valuable lessons (again, Ellie has surpassed reception expectatiins because she was well prepared and knowledgeable). I highly recommend Heike as a childminder, and although it's been a whole year since Ellie was in her care, she still asks after Heike and talks about her time with her and her friends there. Heike was a member of our family and we hope every child could be so lucky as ours.

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• Setting
• Cleanliness
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• Communication