Heike looked after our son for just over 3 years, from the age of 5 months until he was 3 and half years old. Our son is extremely fond of both her and her family. She played a crucial role in helping us to raise a very happy, confident & bright boy. She has always been helpful with some advice on any topic in regards to teaching Leo (e.g. Potty training, teaching him to dress himself, etc). Heike has also been very supportive & flexible to help ensure we always had childcare with both our busy and every changing work schedules. We feel Heike also supported us to help raise Leo in line with our preferences and any specific requirements. We are really sad to leave, however we feel that we are fortunate to have had her in our lives. We wish both her & her family the very best for the future and we would highly recommend her.