My child spent about 4 months with this child minder and seem to enjoy it very much, myself on the other hand had several perifrial issues. They have a box outside for bags ect but her drink was always left outside, even after I asked them to keep it inside, it was always outside when I collected her. I was "told off" for bringing her in a snow coat and on another occasion her Wellingtons. I always felt rushed upon collection, I wasnt given information reg her day (shes too small to ask) so I asked for the online form to be completed, this was but it was very de personalised. "We went to the post office, we had lunch, we napped, we played until collection " I looked for another setting and was pulled up twice by this setting saying they have been told I'm asking around from other c.minding friends. There was no confidentiality. I was told at collection they have decided not to have her back for 48 hrs re a soft nappy. At no point in the day was I contacted to say this might be happening (Shes teething, this is a reflection) there is no contact in the day no photos no comments, if I did ask it was "fine". I was told on collecting one time her poo was soft and she now has a sore bum. Upon taking her, and her sudocreme home which was outside.. her bottom and front bottom was so red she was crying in pain. The sudocreme was not applied all day. She was left to get incredibly sensitive and extremely red for 9 hours. I told them the creme was outside and the response was oh I didnt know. On one occasion I collected my child and she had a bruised nose and the skin above her top lip was also bruised. I was told that nothing had happened at their setting and it must have been with me when I brought her from the car to their front door that morning. No. They logged the "existing injury" online but refused to log it as an accident. They stated it happened prior to their setting. I showed them photos of that very morning of the child where you can clearly see she has no Mark's, but they didnt respond. In my opinion, they took their eyes off her for a short time and she either got hit by a toy or hit the door. I would understand them saying this as it does happen, but to be lied to and totally disregarded it happened with them is completely shocking. I decided to report this to Ofsted and a few hours later, I had an email saying "Please take this email as Notice to terminate our Childcare Contract for *****. We terminate with immediate effect" later that evening I received a message from another childcare provider saying that Debbie had gone online and sent this message in a whatsapp group of childers, "A warning ladies. We have just had ofsted on the phone. One of our parents has Reported us for not giving the child water and not applying her cream. Both facts are untrue. Her cream is applied and documented and obviously she has a drink!! Several in fact. Luckily no action from ofsted just a phone call. But I?m about to give immediate notice so if you have someone looking for 4 days a week for an almost 2 year old girl be very careful." To be slated like this from a professional setting is just beyond me. I have the full right to report any concerns I have to Ofsted, that's why they are there. To see this message not mentioning the bruised face reason is completely shocking. I feel they have been doing this job for a long time now and have almost become de sensatalised to feelings and it's just become a means to an end to get money. Unfortunately after the online slating from the childminder, I wouldn't reccomend this childminder setting at all. I have photos of every chat and the bruised face so please get in touch if you have any concerns

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