Pam has been absolutely brilliant looking after our baby girl for the last 2 years. We could not have wished for a better childminder. From the first day Pam did everything in her power to ensure our LO settled in well. She even went so far as to picking our LO up every morning, as this seemed to be the least unsettling.

Once the settling in became a smooth process we just saw our LO flourish, taking her first steps, speaking her first words and learning to become independent. Every day Pam sends us an update of their daily outings and activities, with a food log and photos. These updates are so precious as you see what your baby has been up to every day. And on a regular basis we got an extensive developmental report covering all the relevant developmental milestones.

I think one of the things that really stood out for us with Pam are the sheer amount of activities and outings she plans with the kids to keep them engaged and to help them build a curiosity of the world around. Some of the regular outings are the forest school, the library, the Woodlands Farm and various children centres and groups. She does a weekly library trip, where our LO gets to check in her own books, pick new ones and checks them out herself. Which means we always had a host of new books to read at bedtime.

The forest school was also one of our LOs firm favourites. She got to dig muddy holes, paint trees with water and generally got the chance to do some good messy play.

We can’t recommend Pam more highly and any baby, toddler or child will be lucky to be looked after Pam with her kind, calm and loving manner.

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• Communication