When I started looking for childcare as a first time mum I had no idea what I was looking for or what I needed to know. From the first contact, Dawn was fantastic. She was warm and open, instantly making me feel at ease - I left our first meeting knowing that she was the right person for us and seeing other people and childcare settings only confirmed that.

Joshua has been with Dawn full time since he was 7 months old and as the title says some days I wonder who he prefers, he is always happy to see her in the mornings (unless he see's her husband first - then we've lost him!) and adores her 2 children along with all the other children she looks after and socialises with. There is never a day that they aren't doing anything, from trips to Knowsley safari or the splash park at Gullivers world to days at the park they are always up to something and there is always an educational element to it.

I can't recommend Dawn highly enough and although it's a number of years away at the moment I dread the day we have to take Joshua out of her care for school

Sheena & Joshua

• Overall
• Setting
• Cleanliness
• Food
• Communication