We initially used Leah when my little boy had been hospitalised with Bronchiolitis and i was in desperate need of some respite when we got home. Leah was brilliant in allowing me some much needed time to rest and was very confident with our son. She was a calming presence on him. We loved having her around so much that we have had her back intermittently since that initial stint. I think she been back four times now! For different reasons, from getting him to take a bottle, routine, sleep training and sometimes just to give me a night or two off! We'd definitely recommend her to families who want someone is calm, collected and loving. She is a natural with babies and clearly has lots of practical experience. Our toddler is also a big fan of hers and she was a lovely presence in our home on her most recent stay, when she came to provide me with extra help when my husband was away for a week with work. She is always missed the minute she leaves :)