farzana's Reviews

Amazing service

My friend recommended Farzana to me as she is been her childminder for 10 years. I have been talking my 2 kids to Farazan for last 2 years. All I can say is professional service, friendly environment .My tow kids are EXTREMELY happy with her. My boy started talking in full sentences just few months after his first birthday.

I’m happy with her service I would like to write honest reviews that is why I waited this long. I DEFINITELY recommend Farzana to everyone who are looking for Childminder.

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by Munira about farzana on 02/11/2023

Response by farzana on 02/11/2023:

Thank you Munira I really appreciate you i will definitely provide good service for you and other parents its trust all of you and other parents make me proud and confident in my work thank you once again 🌹

Child care for my 2 year old.

Farzana is an amazing childminder. She is reliable and very gentle. My son enjoys going to her place. I would definitely recommend Farzana to my peers.

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by Swetha about farzana on 05/08/2023

Response by farzana on 05/08/2023:

Thank you swetha I appreciate you thank you 😊

Talented, Passionate for kid’s development

Farzana is great with my son, after the second day he has never cried when I dropped him off. He looks forward to and enjoys his days at her home playing with the other children, toys and learning. Farzana has a gift and passion in working with kids, she assesses and tailors each childs development to achieve results. It’s great to see how my son has progressed since he started in February 2023. I would highly recommend her to others!

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by Muriel about farzana on 10/07/2023

Response by farzana on 10/07/2023:

Thank you so much I really appreciate it 🌹❤️

Great service

Farzana looks after my little baby girl and I am very impressed with her service. She takes good care of her. I will definitely recommend her for child minding services.

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by Maham about farzana on 08/03/2023

Response by farzana on 09/03/2023:

Thank you so much

Child Friendly Setting

I would highly recommend this service to all parents. I was struggling to look for a reliable childminder. Farzana has been great towards my 6 month old daughter and meeting her needs. My daughter always has a smile on her face when I pick her up. Friendly atmosphere and environment. Plenty of fun toys, tv and music all child friendly. The setting is clean and hygienic. Great communication and professional. My daughter is well settled and loves this setting. I am confident when my daughter grows up, she would get along with other children in this setting and school. I have no concerns, very satisfied.

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by Maria Ja about farzana on 26/12/2022

Response by farzana on 27/12/2022:

Thank you Maria I really appreciate it xx

Lovely, safe playful environment

My 3 year old daughter goes to Farzana and settled very quickly with her . She looks forward to go to Farzana aunty and always has a smile on her face when I pick her . I was anxious about leaving my daughter with a childminder as it was our first time however I felt reassured with my experience with Farzana. My daughter was safe and well looked after along with other kids . Thank you so much Farzana for being so kind to our daughter and for supporting us.

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by Vaishali about farzana on 03/10/2022

Response by farzana on 03/10/2022:

Thank you Vaishali I really appreciate it thank you 😊

Highly recommended- My child’s second home!

Farzana is an amazing child minder. Can’t thank her enough for the help and support she gives to all parents newly committing UK. She has been of great help to me-taking care of my 5yr old child and meeting her needs, after school pickups and so on. Farzana’s home is like a 2nd home to my child and she is very comfortable and cozy there. Going to Farzana aunty’s home is a great relief for my child when both of us are away for work. She gets enough care and friends to play with. I can always recommend Farzana to friends and family for her great service- very affordable rate, homely food and for the excellent care.
She has answers to all my queries regarding my child’s school and her advice and kind words have always been a great relief for a parent like me settling in a new country.

I am really thankful to you Farzana for being an amazing child minder and a great friend!

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by Nyza about farzana on 02/10/2022

Response by farzana on 02/10/2022:

Thank you so much I really appreciate it 🌹

Recommend childminder

My 16 months old girl started to go to Frazana since she was 12 months old. My daughter is very happy there and enjoying her time. when I go to pick up my daughter, she looks very happy and I feel she wants to spent even more time there with the children. I highly recommend Frazana, she is very good and caring with children. I noticed that my daughter started to learn new things since she started going to Farzana.

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by Amalia about farzana on 27/08/2022

Response by farzana on 27/08/2022:

Thank you Amalia

Good Experience

We used Farzana for our 3 year old son. A very positive experience. My son soon became very acquainted with Farzana and the kids around. We were very satisfied with the care provided as a childminder from Farzana.
Would definitely recommend.

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by Nayab about farzana on 26/08/2022

Response by farzana on 27/08/2022:

Thank you Nayab

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I would not recommend Farzana's childcare services.
When we first came to visit her at her setting she picked up my child without warning which I thought was a bit surprising, predictedly after a minute or so my child started crying, a more appropriate way would have been to extend her arms or play next to him. When he cried she called him naughty in a light manner which I let it slide to give her benefit of doubt. After our first visit she suggested that he only needed 2 settling in sessions each lasting an hour.
My child had up and down days at her setting but mostly down. There was half term holiday after a week of starting so naturally returning he would have been upset.
The first time he was there was like a novelty as it is for most children and after he realised its a more reoccurring situation he became more and more apprehensive as they do. Inbewteen he had been teething and had been under the weather, which can set any child off. After a week of returning from the break she had to close her service for 2 weeks which was understandable given her situation. He had returned that week and was more unsettled due to the factors listed above as well as the time apart and this being a whole major transition in his life. She kept comparing him to other children saying they've settled I don't know why he isn't etc, explaining how he disturbs other children. In the mornings there was never a single interaction with my child of enthusiasm and positivity. She had a very negative outlook on this situation didn't show understanding or compassion regarding him taking his time to settle down it just seemed like he was such a nuisance for her. It was always negative, complaining and comparing. While I can appreciate how hard it is when children do not settle and cry majority of the time as a childcare practitioner she should have been more accepting and nurturing that my child is struggling being apart. A week after when she had returned, she fell ill, she messaged to say she wasn't available the next day and would let me know for Friday. Thursday evening came and went and I never recieved a message. I had only two weeks left of work and after being so unhappy with her service, she clearly didn't want him back insinuating I have someone else to look after my child and reevaluate at the beginning of August. Which left me in quite a pickle having to travel 20 miles for my alternative childcare arrangement because she ended up ghosting me. Haven't heard back from her since.
So nor did I find her unprofessional I also think she's unreliable. To expect a one year old baby to settle from mid end of May to beginning of July with a total of 3 weeks apart attending only 3 days a week is beyond me!

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by Mum of Z about farzana on 26/08/2022

Response by farzana on 26/08/2022:

Hi firstly, I am very surprised to see this review as she knows her son did not settle in the settings after 3 weeks and I showed her pictures and videos and I told her that it’s better to do more 1 hour settling times every day until he is settled but she refused so if she’s refusing to let her child settle properly how could the child settle in the first place? and she said to me it’s your responsibility because you keep my son and she also said if he cries ignore him and I told her no it’s not possible for me as other children are my responsibility as well so I can’t ignore other children as he disurbs other children and doesn’t want me to play with other children and doesn’t want to play with anyone himself. Also the first time she brought her child, I am a professional childminder so i held her child to see how her child responds so I could estimate the time for settling. Secondly after 3 weeks my brother passed away and I went out of the country for my brothers funeral and when I came back I was really sick, cough and sick so she could clearly see how I was sick but still she wanted to give me her child but I said I can’t as It takes 2 weeks to receive my antibiotic medicine and rest. I have extra childminder assistant but her son only was settled with me, not other children and not other childminder but she did not cooperate with me even though she knows her son wasn’t settled with other children and he needed more settling time but she again refused to do anything for settling his son and said she only wants a cheap childminder so she doesn’t want to change childminders either. Clearly she did not cooperate with me whatsoever to settle her son and did not understand how I lost my brother and how I was coping myself to manage myself and my work she just wanted me to do everything myself. without parents cooperating, all childminders can’t do anything and when anyone faces loved ones tragedy childminders also want parents to cooperate. so many parents cooperated with me in this difficult time I really appreciated them. But how is she expecting that I contact her about her rude behaviour I don’t want to make myself upset as she must need to co-operate with me first as a mother, and any rudeness will not be tolerated , it’s not only my responsibility to do everything. she sent this review after 2 months to show how she is dealing with me as I did not say even single word to her.