Sam's Reviews

The best nanny i have ever worked with.

Bonjour. Ive known Sam for 4 years now. When i first met Sam, i instantly knew i wanted to employ her. She was such a friendly and bubbly girl then and still is. She was a nanny for both my children when my son was (4 months) and daughter (2 years). She takes this job very seriously and goes the extra mile to make sure your day is easier. She did 60 hours a week first year and went down to 40 hours the rest. Sam has always respected my home and everyone within. My parents absolutely adore Sam. The love she has for my children is so wholesome and genuine. Shes so gentle and patient with them. Shes always prioritised my children’s wellbeing and happiness. During my children’s illnesses, Sam always went above and beyond to make sure my children feel better. It’s been hard to find a nanny thats as good as Sam. She set the standard very high for us. Shes always been reliable when we wanted extra babysitting or needed her to come in earlier or stay later. Shes never once been late or absent. When it came to holidays she always went away whenever we did. A time when her father passed away we offered her to take 2 weeks off. She instead during such a hard time for her still thought about us and how it would be an inconvenience to us if she did and made sure she came in a few days later. She later stated working for us really helped her get through it. And if she needed a day off she made sure she gave enough notice. But this was rare. She was also so involved with our Jewish celebration and always wanted to know more; she really loved being a part of it. She was so respectful towards it. The children absolute love her and are so excited when i tell them Sam is coming to babysit. Sam still comes frequently to see my children for pizza night. Seeing them run to Sam with huge hugs and kisses is so endearing to see. Sam is also very clean and makes sure any mess is never left unattended. Even now when she comes for babysitting, i come back to a very clean house. Sam was in charge of light housekeeping and nursery duties including the children’s laundry but she made the extra effort to take care off ours too. Her cooking is fantastic. Made nutritious meals for the children and even cooked for us too. In Addition, Sam is great with planning activities during holiday periods. Has a great way of being organised and manages her time well. Sam always communicated so well with us and shared how the children’s day went especially when i went away to work overseas. Always took great photos of my children which is always lovely to see during long hours of work. I literally have no cons about Sam but have only great things to say about her. I highly recommend her to anyone who is looking to employ her. We love you Sam xxxx

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by Estelle1 on 23/04/2025

Response by Sam on 23/04/2025:

Thank you so much for your review. You guys will always have my heart. I miss you all so much xx

Terrible experience

I never normally write complaints but I think it’s important to hire the correct person when they look after your children, so I regretfully write a negative review.

I hired this nanny for 9 months and deeply regretted my decision. She was difficult from the start and very soon into her commitment took a long holiday without asking. She booked it with no regard for me or the baby and just told me it would be happening when he was only a few months old. This was the start of a long line of disrespect.

She was endlessly off sick, rude, wouldn’t take feedback as she was so defensive, unprofessional, late almost daily. When I regularly took my son out for 3 hours, I’d come home and almost nothing was done. My cleaner told me she would just sit in the living room. Now, of course, everyone needs and deserves breaks but this was extreme. Money also went missing from my bedroom which was the exact amount I said I wouldn't be able to pay her because it exceeded her sick pay allowance. I don’t have proof she took it but it’s very suspicious.

In the end, because I said I couldn’t pay her for yet another week off because her husbands grandma had died (I did offer het the day for the funeral and another day) she resigned by sending aggressive and insulting texts. She didn’t say goodbye to me or my son whom she’d know since he was one month old.

I am very hurt by everything that happened and hope by writing this I save another parent for a similar experience.

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by Rebecca on 19/04/2025

Response by Sam on 22/04/2025:

This is such a disgusting review to make. And everything you have stated here is an utter lie. You are just hurt by the fact that i didnt want to work for you anymore due to you not allowing me to have a funeral day off and your lack of communication when i had told you i will need days off. Your lack of compassion and the fact you ignored me 3 whole days wasnt acceptable to me. And i came in the very day and tried to speak yo you. And you complete walked past me. I felt very uncomfortable and upset by your behaviour. And it was my grandmas funeral. Regardless im gona be very upset by this. And the holiday i took i gave you alot of notice (3 months notice). It’s disgusting for you to even assume i took money from you. Im a very religious person and God is my witness. I would never ever steal from anyone. Even when the money went missing; i was quick to say from now on please either transfer me or give the money yourself because i knew you would come to such conclusions. Everytime you went out with your baby i made sure your whole house is clean and made you food. Once that was done i gave myself a 30 minute break always. So im not sure why these lies are being made. and tbh for the whole duration of 9 month you had a problem when i took my break to the point that the first 5 months i couldnt even allow myself to have lunch. I cant believe how petty and disgusting you could be. Ive never had bad reviews from families. You are the only one. The fact you have tendencies to lose things alot and lose your temper all the time. And now it’s fallen onto me. Taking your role on was my biggest mistake, especially when you didnt want to provide any contract. Also not once did i expect you to pay me for funeral day off or anything else for that matter. That was not the reason why i left.

Most Reliable nanny

- Always on time
- Never Absent
- Great Communication
- Fantastic with the kids
- Very Polite and trustworthy

I have nothing bad to say about Sam. Shes great at what she does. The kids are always happy around and always listen to her even with her calm approach. Shes very patient and an excellent cook. She. Really goes above and beyond. You cant ask for anymore to be honest. She seems to love the job and has come across genuine at all times.

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by Julie on 22/04/2024

Response by Sam on 23/04/2025:

Thanks so much for this review. best employer xxx