We were looking for a childminder for our 10-month-old son when we found Nicky on childcare.co.uk. We were quite apprehensive about finding the right person, as it would be the first time we would be leaving our son with someone besides family. We were looking for 8-hour care so our son could be looked after at home on our wedding day and we wanted someone we knew we would feel comfortable with. Nicky was absolutely that person! We had a few ‘play dates’ ahead of the big day, where Nicky came to our house and got to know us and our son, and from the first time she stepped through the door, she was warm, friendly, professional and totally put us at ease. Our son warmed to her immediately and they had a great bond from the get-go. Nicky’s natural ability with children is evident and we would not hesitate to ask her to come back and look after our son again.

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• Communication