Natasha

My Summary

My Experience

Supply Teaching Assistant, One to One Mentoring, Activity Camp Leader and Coaching Club Assistant – January 2023 to present day

Responsibilities:

• Attending various schools to provide classroom or one-to-one support to students
• Attend home visits to a foster child to provide emotional assistance and mentoring
• Act as Camp Leader at an outdoor activity holiday camp for children aged 5-15
• Provide practical assistance at a football coaching club for children and adults, looking after the pitches, reception area and bar


Complaints Resolution Senior Coordinator – July 2022 to January 2023
Capital One, Station Street, Nottingham

Responsibilities:

• Manage customer complaints from receipt right through to resolution
• Understand industry regulations and how this correlates with Capital One policies
• Supporting customers and resolving their concerns as quickly as possible
• Carry out thorough investigations to help understand customers’ situations and find a resolution
• Supporting the company in improving processes


Classroom Teaching Assistant – September 2019 to June 2022
Rufford Primary School, Hoewood Road, Bulwell, Nottingham

Responsibilities:

• Assisting the Teacher in the development of children’s academic ability, social skills and enforce positive behaviour and values following the Foundation curriculum
• Communicate clear instructions at all times, along with the expectations for behaviour and progress
• Manage multiple activities and respond to varying needs, prioritising involvement where necessary
• Liaising with parents via IT communication system and in person regarding meetings and any issues arising with behaviour and progress


Nursery Assistant – September 2016 to August 2019
Papplewick Pre-School, Linby Lane, Papplewick, Nottingham

Responsibilities:

• Caring for children of pre-school age to develop their educational, social and emotional skills in readiness for school following the Early Years Curriculum
• Liaising with parents/carers on a regular basis regarding progress and any concerns
• Maintaining Early Years records for a key group of children in relation to their developmental progress
• Carrying out observations of interactions, behaviour and achievements of children to complete Early Years records and plan for next steps and interventions if required


Party Leader/Holiday Day Camp Leader/Café and Reception Assistant
July 2015 to March 2020 (weekends/school holidays)
Hucknall Leisure Centre, Linby Road, Hucknall, Nottingham

Responsibilities:

• Supervising children of all ages in various individual and teamwork activities
• Encouraging children to engage in activities with a fun, approachable attitude
• Dealing with conflicts between children and resolving them in a fair manner
• Communicating with customers in person and on the telephone about bookings and queries regarding facilities in a helpful and friendly way

My Qualifications

Access Training
Level 3 Diploma in Specialist Support for Teaching and Learning in Schools
(January 2019) – Papplewick Pre-School

Intermediate Level Apprentice in Children and Young People’s Workforce
(November 2017) – Papplewick Pre-School

Level 2 Certificate for the Children and Young People’s Workforce
(October 2017) – Papplewick Pre-School
Level 2 Award in Employment Responsibilities and Rights in Health and Social Care or Children and Young People’s Settings (November 2016) – NCN Basford Hall

Online courses
Children’s & Young People’s Development in Health & Social Care Settings (November 2016)
Awareness of Child Abuse and Neglect (November 2017)
Level 2 Food Hygiene (March 2018)
Equality and Diversity (March 2018)
Protecting Children from Child Sexual Exploitation (January 2020)
Female Genital Mutilation Recognising and Preventing FGM (January 2020)
Safeguarding & Prevent (January 2023)

Courses attended
Implementing British Values and Prevent Duty in the EYFS (April 2017)
Say and Sign/ Makaton (May 2017)
Adult Learning Recognition Award for doing courses at sure start (July 2017)
Introduction to Safeguarding (March 2018)
Early Language Intervention (January 2021)
Paediatric First Aid (October 2021)


NCN Basford Hall (2015-2016)
Level 3 Subsidiary Diploma in Health and Social Care - Merit


National CofE Academy, Hucknall, Nottingham (2010-2015)

GCSE’s
English Language:?C
English Literature:?C
Maths:???D
Science:??C
Digital Applications:?C
Additional Science:?D
Health & Social Care:?C
Graphic Products:?E
History:??G
Religious Studies:?A
FCSE in French:???Merit

Access Training (2016-2018)
Level 1 Functional Skills in ICT:?Pass
Level 2 Functional skills in Maths:?Pass
Level 2 Functional Skills in ICT:?Pass

My Availability

Very flexible.

My Fees

• Babysitting from £12.00 per hour
• Nannying from £12.00 per hour (gross)