What can I say about this fantastic lady that hasn't already been said?

She welcomes my children into her home like extended family. They love Luisa and her children and the family dog who has celebrity status. Luisa encourages them to try something new whenever possible, whether it be food or an activity. She teaches without them knowing they are being taught.

My children look forward to the time they spend with her and come home excited to tell me about what they have done and what the plans are for their next Luisa day. I don't feel like I miss out as I receive lots of photos of activities via a private online photo album.
Luisa teaches them how to be safe in the home and when they are out and about.

My son has a medical condition that he sometimes finds embarrassing. Luisa copes with this perfectly, she supports him in a way that preserves his dignity and promotes independence but he also knows help is always available if needed.

The children always get home cooked meals, and healthy snacks and the occasional treat.

Luisa is generous and thoughtful, taking the children's likes and interests into account when planning what to do, structure is balanced with freedom, she provides activities and outings, lets children bake and create, always looking for ways to better the experiences children have with her and stretch their learning and imaginations.

Children are allowed be children, they play, run around, climb, explore, make noise, or chill out with a book, jigsaw puzzle or game. They are given room to grow, learning to solve problems themselves and have new experiences within a safe environment.

They have so much fun with Luisa they occasionally get a little mucky, on such occasions I have picked them up having been bathed and their clothes laundered.

Most importantly my children are happy and safe in Luisa's care, I can be at work and not worry about them, I know they will come home having laughed lots, having thoroughly enjoyed their day and will be excited for their next 'Luisa day'.

• Overall
• Setting
• Cleanliness
• Food
• Communication